If your MacBook is eligible, get in touch with Apple Support. 
Enter the serial number from the About this Mac page into Apple’s eligibility checker here.
Confirm it is a 2016 or 2017 non Touch Bar 13-inch MacBook Pro. Double check the model or your 13-inch MacBook Pro ( → About this Mac). How to check if your MacBook Pro is eligible for a free battery replacement If you’ve already paid for a battery replacement on an affected and eligible MacBook Pro, it’s possible to get a refund by contacting Apple Support. Affected units were manufactured between October 2016 and October 2017 and eligibility is determined by the product serial number. This is not a safety issue and Apple will replace eligible batteries, free of charge. Affected notebooks will experience an expanded battery, but Apple says the failure doesn’t create a safety risk. It also launched a keyboard service program for the models, which suffer from “sticky” and unresponsive keys.Has the battery on your 13-inch non Touch Bar MacBook Pro expanded? Read on for how to check if your MacBook Pro is eligible for a free battery replacement.Īpple has a service program to replace the battery free of charge on certain 20 13-inch non Touch Bar MacBook Pro models. Back in 2018, it started a replacement program for 13-inch MacBook Pros manufactured between October 2016 and October 2017, because their batteries were in danger of swelling if they malfunctioned. This isn’t the first replacement program Apple launched for these particular laptops. MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports) MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports) MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports) MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports) The MacBook Pro models that could be suffering from this issue are listed below: You can see your device’s battery health status by clicking on the battery icon or by going to System Preferences. But if the patches don’t work, then you can contact Apple or take your laptop to a service center.Īpple says “a very small number of customers” are experiencing the issue and that the battery health status of affected laptops show the “Service Recommended” warning. The tech giant has just rolled out macOS 11.2.1 and a macOS Catalina 10.15.7 supplemental update, which were meant to fix the bug preventing the affected computers’ battery from being charged. Apple has launched a battery replacement program for 20 MacBook Pro models experiencing the issue. 
If your MacBook Pro refuses to hold charge past 1 percent, you may be able to get its battery replaced for free.
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